Ordering Guidelines Booksellers If you are a bookseller and would like to place an order, check the status of an existing order, or receive customer or credit assistance, you can contact us: By phone Please call our Customer Care department, at (510) 352-2121. When calling, please have ISBN(s), and invoice or purchase order ready. By mail or fax Orders can be sent to: KRA Publications Order Processing Department 655 Lewelling Blvd., #443 San Leandro, CA 94579 Phone: (510) 352-2121 Order Entry Fax: (510) 352-2121 Libraries Printed brochures are available. If you would like to receive literature on a specific title, please e-mail kraptrequest@krapublications.com Evaluation Copy & Desk Copy Policies 90-Day Evaluation Copies: If you are a teacher, instructor, or professor and would like to consider a book for classroom use, you may request an evaluation copy by contacting us via phone, fax or e-mail by using the contact information provided below. Upon receipt of your request, we will send you a billed ninety-day evaluation copy for review. We will cancel the invoice on notice that an order for at least ten copies is forthcoming or if you return the book. Evaluation copies are not available for locations outside the U.S. or Canada, except through a distributor. For additional information on evaluation copies please contact: Kennette Reed phone: (510) 352-2121 fax: (510) 352-2121 E-mail: kraptrequest@krapublications.com Desk Copies: Please mail or fax requests for desk copies, on letterhead, to: KRA Publications 655 Lewelling Blvd., #443 San Leandro, CA 94579 Fax: (510) 352-2121 Be sure to include: the course name and number when the course will be taught the name of the professor(s) teaching the course confirmation that your college bookstore has ordered a minimum of 10 units for use as a required text the name of your college bookstore or purchasing office (if available) the date of the order (if available) We will provide one (1) desk copy per ten (10) units ordered by the bookstore. Note that e-mail or online requests will not be accepted for desk copies. For additional information on desk reference copies please contact: Kennette Reed phone: (510) 352-2121 fax: (510) 352-2121 E-mail: kraptrequest@krapublications.com Sign up for the KRA Publications email newsletter, a convenient way to receive updates and exclusive discount offers on products.

West Coast Office - Headquarters 655 Lewelling Boulevard, #443 San Leandro, CA 94579 (510) 352-2121

KRA Publications contactus@krapublications.com

East Coast Office 4002 Highway 78, Suite 530-149 Snellville, GA 30039 (678) 344-6373